Got Scammed Online in India?
Do These 6 Things Right Now.
The next 30 minutes are critical. Call 1930 first. Then follow these steps to freeze the transaction, secure your accounts, and file your complaint.
Call 1930 Now — Free, 24/7Why speed matters
Complaints filed within 1 hour have the highest transaction reversal rate. After 24 hours, scammers move or withdraw the funds and recovery becomes very difficult. Call 1930 before you do anything else.
6 Steps to Take Right Now
Call 1930 immediately
India's National Cybercrime Helpline. Free, 24/7. Report: the exact amount lost, the scammer's phone number or UPI ID, and your transaction reference. Ask them to freeze the destination account.
Call 1930Call your bank and request a transaction hold
Use the number on the back of your debit/credit card or open your bank app Help section. Never call a number from Google search. Tell them you were defrauded and request an immediate freeze on the transaction.
File at cybercrime.gov.in
File your formal complaint online. You will need: scammer phone number or UPI ID, transaction reference numbers, amount lost, and screenshots. Save the complaint reference number you receive.
Go to cybercrime.gov.inSecure your accounts
Change your UPI PIN from the PhonePe, GPay, or Paytm app settings. Change your mobile banking password. Change your email password. Enable two-step verification on everything.
Lock Aadhaar if personal details were shared
If you shared your Aadhaar number, OTP, or date of birth: call UIDAI 1947 and lock your biometrics at myaadhaar.uidai.gov.in. This prevents fraudsters from taking loans or SIM cards using your identity.
Lock Aadhaar BiometricsReport the scammer on RakshaAI
Report the phone number, UPI ID, or website on RakshaAI so other Indians can see the warning before they are targeted. It takes under 2 minutes and helps thousands of people.
Report on RakshaAIRecovery by Scam Type
Different scams have different urgent actions. Find your situation below.
UPI or Bank Transfer Fraud
- Call 1930 within 30 min
- Call bank to freeze account
- File at cybercrime.gov.in
- Gather transaction reference numbers
Digital Arrest / Fake Police Call
- Do not pay anything further
- Call 1930 to report
- File complaint at cybercrime.gov.in
- Tell your family immediately
Fake Website / Shopping Scam
- Contact your bank to dispute
- Screenshot the fake website
- Report URL on RakshaAI
- File at cybercrime.gov.in
Fake Job / Telegram Task Scam
- Stop sending any money immediately
- Screenshot all chats
- Call 1930 to report
- File at cybercrime.gov.in
OTP or Aadhaar Shared
- Change UPI PIN immediately
- Lock Aadhaar at myaadhaar.uidai.gov.in
- Call UIDAI 1947
- Monitor CIBIL for unauthorized loans
SIM Swap Fraud
- Call telecom immediately: Jio 198 / Airtel 121 / Vi 199
- Freeze bank accounts from another device
- Call 1930
- Change all passwords from a safe device
What to Gather Before Filing
Collect this information before calling 1930 or going to cybercrime.gov.in. It will speed up your complaint.
Frequently Asked Questions
What is the cybercrime helpline number in India?
1930 — India's National Cybercrime Helpline. Free, 24 hours a day, 7 days a week. Call it immediately after any online fraud.
Can I get my money back after a UPI scam?
Possibly, if you report within 30 to 60 minutes. The 1930 helpline can issue a lien on the receiving account. After 24 hours, scammers withdraw the funds and recovery becomes very difficult. Speed is everything.
What if I shared my Aadhaar number with a scammer?
Call UIDAI 1947 immediately and lock your Aadhaar biometrics at myaadhaar.uidai.gov.in. This prevents fraudsters from using your Aadhaar to apply for loans or get new SIM cards. Also file a police complaint.
I was scammed but feel embarrassed. Should I still report it?
Yes, absolutely. Scammers target educated, careful people every day. Reporting is not about blame. It protects other Indians from the same scammer, and creates the official record needed to freeze the fraudulent account and potentially recover your money.
How long does it take to get money back after a cybercrime complaint?
The official process takes 30 to 90 days. Recovery depends on how quickly you reported, whether the money was still in the scammer's account, and the cooperation of the destination bank. Calling 1930 first (before filing online) gives the fastest freeze.
Official Reporting Channels
National Cybercrime Helpline
Call 1930 — free, 24/7. First call to make after any online fraud.
Call 1930RakshaAI Scam Report
Report the scammer number, UPI ID, or website to protect other Indians.
Report ScammerCheck Anything Suspicious Right Now
Check any phone number, website, or UPI ID for scam signals. Free, instant, no sign-up.
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