loom.com Safety Summary
Loom.com is a website with a long history, having been active since 1997, and its domain is secured with valid SSL certificates issued by Amazon. The site is technically trustworthy and accessible, indicating proper security measures are in place. However, user reviews reveal mixed experiences, with some users reporting ongoing issues with app performance and customer service. While the website appears legitimate, public feedback highlights concerns about functionality and support. Users are advised to review specific policies, such as delivery and returns, to ensure their needs are met before making any commitments.
Is loom.com a Legitimate Website?
about Page
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terms Page
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contact Page
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privacy Page
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Why does loom.com have this trust score?
loom.com scored 4/10 (42%). Here is how it scored in each area.
How it scored in each area
23 of 23 checks passed SSL certificate, hosting, domain records, and malware scans
We found nothing to score here (contact details, policy pages, and company identifiers on the site). This is not counted against the site.
We found nothing to score here (reviews, complaints, and mentions found across the web). This is not counted against the site.
Safety Recommendations
Can Do
Should Avoid
loom.com Technical Details
SSL Certificate
TLS & certificate details
Loom.com features a valid SSL certificate issued by Amazon RSA 2048 M04, a reputable certificate authority based in the US. The certificate ensures secure HTTPS connections and employs robust encryption standards. It is not self-signed, confirming it’s issued by a trusted entity, and covers both the primary domain and its wildcard subdomain (*.loom.com) through Subject Alternative Names. Valid from November 28, 2025, to December 27, 2026, with 129 days remaining, the SSL certificate provides ongoing encryption and data protection for visitors. This setup highlights the website’s commitment to maintaining a secure online environment through reliable SSL/TLS protocols.
loom.com Google Web Risk Check
Threats detected by Google Web Risk
Source:
Online Reviews Across Web
Found 7 reviews from 50 sources checked
Positive Signals
Public feedback across multiple online reviews highlights that loom.com is generally perceived as a legitimate and reliable platform for video creation and online communication tools. Customer satisfaction appears to be driven by the website’s functionality and trustworthiness, with some users noting consistent positive experiences and favorable user ratings. Overall, the site maintains a strong reputation for its online services, according to user feedback and public reviews.
Negative Signals
Despite some positive mentions, the majority of online reviews express significant dissatisfaction with loom.com, particularly regarding app performance and usability issues. Customer complaints frequently cite bugs, difficulties in creating new videos, and frustrations with customer support. The overall user ratings reflect these concerns, painting a picture of a service that struggles with stability and user experience, which impacts its website reputation based on public feedback.
Read Customer Service Reviews of loom.com
Customers had negative experiences with app performance, consistently reporting that it is horribly buggy. Clients share negative opinions on payment,
loom.com Reviews | check if the site is a scam or legit
OIS This website has received negative reviews In summary, loom.com is very likely not a scam but legit and reliable.
Read Customer Service Reviews of loom.com | 5 of 12
Used to be great and I invested in a paid package but recently just a nightmare! Creating a 'new video' doesn't seem possible, it's virtually impossible to ...
Read Customer Service Reviews of loom.com | 4 of 12
Used to be great and I invested in a paid package but recently just a nightmare! Creating a 'new video' doesn't seem possible, it's virtually impossible to ...
Read Customer Service Reviews of loom.com | 4 of 12
Used to be great and I invested in a paid package but recently just a nightmare! Creating a 'new video' doesn't seem possible, it's virtually impossible to ...
loom.com Reviews | check if the site is a scam or legit
In summary, loom.com is very likely not a scam but legit and reliable. Your Go-To Tools for Online Safety. Disclaimer: Some of the links here are affiliate ...
Read Customer Service Reviews of loom.com | 8 of 12
... Write a review · Loom logo. Visit website. Claimed profile • October 2021. Loom Reviews. 264. Electronics & Technology · Write a reviewVisit website · Write a ...
How RakshaAI Checks Websites
Domain Reputation
WHOIS data, domain age, registrar history, and hosting infrastructure.
Technical Security
SSL certificates, malware scans via VirusTotal, and Google Safe Browsing.
Public Scam Signals
Community reports, phishing databases, and fraud intelligence feeds.
How to Use This loom.com Safety Report
Before payment or signup
Review the trust score, SSL details, domain age, public reputation, and any scam reports. If a signal is unavailable, verify the business through independent sources before sharing OTPs, UPI details, card details, or documents.
If you already paid
Contact your bank or payment app immediately, preserve screenshots and transaction IDs, call 1930 for urgent financial cybercrime support in India, and file a complaint at cybercrime.gov.in.
Frequently Asked Questions
Common questions about loom.com
Is loom.com safe to use based on its trust score and reviews?
Loom.com has a high trust score for technical reliability, but its overall reputation shows many negative customer reviews, indicating caution before sharing personal info.